Delivery & collection

How ordering works.

Everything is made fresh for you, so we need 24 hours' notice. Here's exactly what that means, so you know what to expect before you order.

The 24-hour rule.

Every order needs 24 hours' notice, counted from the moment you order. There's no cut-off time in the day — the clock simply starts when you check out.

Shabbos and Yom Tov don't count towards the 24 hours. If your 24 hours land on Shabbos, we skip it. A two-day Yom Tov skips two days; Yom Tov running into Shabbos skips three.

Sunday is a normal working day. We take orders and deliver as usual.

Friday deliveries end early — there's one morning slot, finishing at 1pm.

Some items need longer. Arrangements need 48 hours. Cured fish needs 72 hours, and we'll call you to confirm it. If your basket mixes items, the longest notice wins, and the basket tells you which item is setting the date.

Delivery slots

Sunday – Thursday: Morning 9am–12pm · Afternoon 12pm–5pm
Friday: Morning 9am–1pm only
Shabbos & Yom Tov: Closed

You'll only ever see dates we can actually deliver. We check them again just before checkout.

Worked examples.

Standard items like platters and brunch boxes, unless it says otherwise.

Order Tuesday 9am
Get it Wednesday morning
Order Tuesday 1pm
Get it Wednesday afternoon
The morning slot would only give us 21 hours.
Order Tuesday 5.30pm
Get it Thursday morning
Wednesday's last slot starts before your 24 hours are up.
Order Thursday 10am
Get it Friday morning
Order Thursday 4pm
Get it Sunday morning
Friday's only slot is gone, and Shabbos doesn't count.
Order Friday morning
Get it Sunday morning
This is the one people ask about most.
Order Friday 2pm
Get it Sunday afternoon
Order Motzei Shabbos 10pm
Get it Monday morning
Order Sunday 10am, an arrangement
Get it Tuesday
Arrangements need 48 hours.

Where we deliver.

Across the UK, priced by postcode zone. Pop your postcode into the basket and it tells you your zone.

London Inner: Central, north and nearby London postcodes.
London Outer: The rest of Greater London.
Home Counties: Hertfordshire, Essex, Kent, Surrey, Bucks and around.
Rest of UK: Manchester, Gateshead and further afield — ask us.

Delivery rates are confirmed at checkout. Someone should be in to receive the order — food can't be left on a doorstep.

Collection.

Prefer to pick it up? Choose Collection in the basket and pick a slot. Collection is free, and the same 24-hour notice applies.

75 Egerton Road, London N16 6UE

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Need it sooner?

Call the office. We can often do it — we just can't promise it online.

020 8800 7469